A Little bit about us
We Are That Specialized Service Center.
Being your one-stop tech spot means that unlike other shops who rely on sending off complex repairs to specialized service centers. We are that specialized service center. This ensures that you, our clients always receive the best quality service and the best value.

Hey, it’s nice to meet you!
Meet the Team
The talented team behind your device repairs.

Shane Lacks
Owner

Andrew Kimberlin
Owner
Our Richmond Team

RICHMOND TEAM
Andrew Hagen
Store Manager / Lead Technician

RICHMOND TEAM
David Marrs
Front Of House - Lead

RICHMOND TEAM
Andrew Baker
Front Of House

RICHMOND TEAM
Zach Crowell
Technician Level 1
Our Charlottesville Team

Charlottesville Team
Bryce Steadman
Technician Level 1

Charlottesville Team
Jay Finkle
Front Of House
Interested in tech & repair? You might be a good fit at Computer Cave! Learn more about OUR career options.
We’re here for you
Frequently Asked Questions
Some of the most frequent questions our customers have. Can’t find the answer you’re looking for? Please reach out to our friendly team!
Are appointments needed to come in for repair?
Appointments are not needed to come see us! We do not want to inconvenience your schedule, our doors are open 10AM to 8PM M-F & 12-8PM Saturdays Sundays: Closed
How long do phone repairs take?
Generally for screen replacements between 30-45 minutes! Charging port replacement between 1-1.5 hours!
What computers do you service, and how long do they take?
The question you should be asking is – what computers don’t we service? Whether you’ve got a 7-year-old laptop that’s running slow or the newest MacBook Pro, we can more than likely fix it.
Generally you should have your computer back within 48 hours. The time for completion can vary if we have to order parts!
What if I have an issue with my device after repair?
I have an emergency and need my computer fixed right away, can you help?
What do you need me to bring to start the service or repair?
Do you buy old laptops for money?
My computer crashed, and I didn’t back up my files, can you help?
I have a program that is asking me to pay money, is this a virus?
Can you remove viruses or malware?
Interested in joining our team?
We’re always looking for new, passionate technicians who have an interest in the newest technologies and tech repair. See our job openings below, and apply to work at Computer Cave online today!
