Announcement! Computer cave Charlottesville is now open! Visit us today at 1931b Arlington blvd, Charlottesville va 22903

The entire scope of repair services the Computer Cave (hereinafter may be referred to as “Us”) offers are hereinafter referred to as “The Services”, or “Services”. The word “Device” means the eligible device, identified on the Service Ticket on which the Customer “You” authorize Us to perform the Services.

The repairs and parts used in the Services, will be warranted for a period of one (1) year from the date the Services are completed (the “Limited Warranty”), subject to the provisions and exclusions set forth herein.

  1. Limited Warranty Exclusions:
    1. This Limited Warranty does not apply to Services or repairs performed on Devices that have been exposed to moisture or liquids outside of the manufacturer’s intended use, regardless of whether the Services attempted to repair such damage or exposure. This Limited Warranty does not provide coverage for Devices which have been subjected to abuse, misuse, damage due to external causes or an Act of God, normal wear and tear which does not affect the original manufacturer’s intended use, battery leakage or damage resulting from battery leakage. Furthermore, this Limited Warranty does not cover defects resulting from any action by You, including but not limited to mishandling, physical damage, operation outside of design limits, improper repair by someone other than Us, or unauthorized modification. This Limited Warranty does not apply if Your Device shows evidence of tampering or shows evidence of being damaged as a result of excessive corrosion, electrical current, heat, moisture or vibration, or as a result of improper specification, misapplication or other operating conditions outside of Our control. This Limited Warranty does not apply to Devices with software modifications performed by someone other than Us following the completion of the Services, including without limitation updated software, use of unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify any software that has been installed by Us. This Limited Warranty is non-transferable and does not apply to Devices on which the serial number has been altered, defaced or is missing.
  2. Ownership of Repaired or Replaced Parts and Devices:
    1. Unless otherwise required by law, all replaced Devices, parts, components, boards and equipment will become Our property, and You waive all rights you may have under state or other laws to the replaced Device or repaired or replaced parts.
  3. Limited Warranty Procedure:
    1. If Your repaired or replacement Device malfunctions within the one (1) year Limited Warranty term, it must be returned to the store for evaluation by Us, and You will be responsible for any applicable shipping costs. If, upon Our examination, We determine at Our sole discretion that the parts or repairs used to perform the Services were defective, it will be repaired at no charge.
    2. If the Device is found to not be covered under the Limited Warranty pursuant to the exclusions outlined in Section 1.a, there will be a Bench Fee charged that will be due upon collection of the Device. In the event that the Device was shipped in and the incoming shipping was paid for by Us then in addition to the Bench Fee the full cost of the incoming shipping will be due in addition to any return shipping charges.

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